Clínica Sonrisa Plus
The challenge
The receptionist managed over 80 calls per day to schedule and confirm appointments. 35% of patients didn't show up without a prior reminder. Post-consultation follow-up was nonexistent.
The solution
We implemented a WhatsApp AI agent that automatically schedules appointments, sends reminders 48 and 2 hours before each visit, and follows up post-visit to promote continuity treatments.
"Our receptionist stopped answering the phone all day and now focuses on attending to arriving patients. The agent handles the rest."
— Medical Director, Clínica Sonrisa Plus